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Warranty and Returns

60 DAY NO RISK | 5 YEAR WARRANTY

Our "Love Mojo" return policy is simple. We want you to love MojoDesk so we let you try it out for 60 DAYS from delivery of your desk with no risk. We will cover shipping both ways. If you’re not completely thrilled with MojoDesk - for any reason – just give us a call at 800.297.6656 or email info@mojodesk.com and we will provide an authorization number and pre-paid return labels.   

How can we do this? Because we know you'll love it.  

RETURNS AND BOXES

As stated, we will cover your return shipping costs. We highly recommend keeping your original packaging in case you decide to return your MojoDesk or accessories.

New boxes or shipping material will be at your own expense.  

REFUNDS

Your refund will be credited in full to your method of purchase within 3-5 business days upon receiving the product back. You will receive an detailed email of the returned items and amount of refund. 

5 YEAR PRODUCT WARRANTY

All MojoDesk branded products are backed by a limited 5-year warranty. All desktops, accessories, hardware, and parts - including motors and electrical components – are covered for normal usage. If it’s determined that an issue is caused by misuse or abuse of the product, replacements and return shipping will be at the customer’s expense.

We also are authorized resellers of the Varier MOVE chair.  This is covered by our 60 day return policy like all products sold but warranty claims are handled directly by Varier.  

Read: Varier MOVE chair warranty

FINE PRINT

Shipping Costs and Part Replacements

During the 60 DAY NO RISK period, returns, replacements, and shipping costs are paid by MojoDesk both ways.

After the initial 60 DAY NO RISK period, refunds will no longer be available, product replacements will be provided instead.

Measuring Policy and Product Desktop Surface

Please be sure to properly measure your room to make sure you have enough space as far as width, depth for movement in front of your desk and even the height of your ceiling for headroom when standing.  

Any exchanges for desktops that do not fit your workspace because of measuring errors or changing to different styles or surface because of texture preference (cubicle vs. organic curve, rectangular vs. our L-shape corner desktop, woodgrain textured surface to Matte Lux soft touch) will have a cost for the full price of the desktop and shipping expense. 

Size Policy

We have a detailed blog with standing desk room design ideas and downloadable PDF specs for all of our desk sizes. 

Read: Will it Fit? Measuring for your MojoDesk

All measurements for our desktops are provided in each product listings, our FAQ and below. 

MEASUREMENTS (PDFs)

Rectangular Desktops

Cubicle Desktops (Mojo Cube)

Organic Curve Desktop (Mojo Organic Curve)

Corner L-Shape Desktops

Organic Corner L-Shape Desktops (Mojo Executive)

Cubicle Corner L-Shape Desktops (Available only using Builder)

 

Desktop Surface Textures

For full details on our surfaces, please see our DESKTOP SWATCHES page. 

Woodgrains: All laminate woodgrain styles (American Oak, Weathered Oak, Obsidian Oak) have a textured woodgrain surface. A mousepad is recommended as well as a notepad for writing. 

Weathered Oak MojoDesk Desktop
American Oak Desktop Swatch MojoDesk
Obisidan Oak Desktop Swatch - MojoDesk

Concrete: Our concrete style laminate has a textured, semi-smooth surface. A mousepad is recommended as well as a notepad for writing.

Concrete Desktop Laminate Style Swatch - MojoDes

Matte Lux: Our solids of Black, White, and Charcoal are our smoothest “soft-touch” desktop surfaces ideal for mouse tracking without the need for a mousepad or notepad for writing. 

Matte Lux Black Soft Touch Desktop Swatch - MojoDesk
Matte Lux Charcoal Soft Touch Desktop Swatch - MojoDesk

 

PlexiGuard Return Policy

PlexiGuard has a 30 Day return policy for unopened, unused pieces with the blue seal still on the shields. Return shipping cost will be customer's responsibility as well as measuring correctly for bracket size. 

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MojoDesk Return Policy | MojoDesk Warranty
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