SAVE $80! VISIT HERE FOR PROMO CODES.

FREE SHIPPING & RETURNS | NO RISK 60 DAY TRIAL

SAVE $80! VISIT HERE FOR PROMO CODES.

FREE SHIPPING & RETURNS | NO RISK 60 DAY TRIAL

Warranty and Returns

60 DAY NO RISK | 5 YEAR WARRANTY

Our "Love Mojo" return policy is simple. We want you to love MojoDesk so we let you try it out for 60 DAYS from delivery of your desk with no risk. We will cover shipping both ways. If you’re not completely thrilled with MojoDesk - for any reason – contact us using the Return Request link below we will provide an authorization number and pre-paid return labels.   

How can we do this? Because we know you'll love it.

Submit Return Request

RETURNS AND BOXES

As stated, we will cover your return shipping costs. We highly recommend keeping your original packaging in case you decide to return your MojoDesk or accessories.

New boxes or shipping material will be at your own expense.  

REFUNDS

Your refund will be credited in full to your method of purchase within 3-5 business days upon receiving the product back. You will receive an detailed email of the returned items and amount of refund. 

5 YEAR PRODUCT WARRANTY

All MojoDesk branded products are backed by a limited 5-year warranty. All desktops, accessories, hardware, and parts - including motors and electrical components – are covered for normal usage. 

If it’s determined that an issue is caused by misuse or abuse of the product, cost of replacements and return shipping will be at the customer’s expense. 

We also are authorized resellers of the Varier MOVE chair.  This is covered by our 60 day return policy like all products sold but warranty claims are handled directly by Varier.  

Read: Varier MOVE chair warranty

FINE PRINT

Shipping Costs and Part Replacements

During the 60 DAY NO RISK period, returns, replacements, and shipping costs are paid by MojoDesk both ways.

After the initial 60 DAY NO RISK period, refunds will no longer be available, part replacements for the same style, size, and color of product will be provided instead.

Coverage on desktop surfaces exclude normal daily wear, damage caused by improper assembly, disassembly, or adding/removal of a 3rd party accessory.

All our products are sold self-assembly.  Any labor costs for the intial setup or for replacement parts are the customer's expense. 

Shipping Damage Policy

While all items are packed carefully and "drop tested" to meet FedEx Ground standards, shipping damage can still occur during transit.  Please inspect all boxes in your order (desktop, frame, and additional accessories) upon receipt.  We will replace all items that incur shipping damage within 15 business days of receiving your items. Please send a pictures of the damaged items using the form HERE.

Measuring and Desktop Surface Exchange Policy

All product exchanges covered under our warranty are for the same product size, style, and color. Please be sure to properly measure your room to make sure you have enough space as far as width, depth for movement in front of your desk and even the height of your ceiling for headroom when standing.  

Any requests for exchanges for a desktop that are different sizes, shapes, or colors will have a cost for the full price of the desktop and associated shipping expense. 

- Measuring error for desktop that is too large or prefer a larger size (example: 48 inch to 60 inch or vice versa)

- Changing to a different style or shape  (example: cubicle rectangular to an organic curve rectangular, rectangular to our L-shape)

- Changing to a different color or texture (example: woodgrain textured surface to Matte Lux soft touch or Sahara Stone to Charcoal)

Size Policy

We have a detailed blog with standing desk room design ideas and downloadable PDF specs for all of our desk sizes. 

Read: Will it Fit? Measuring for your MojoDesk

All measurements for our desktops are provided in each product listings, our FAQ and below. 

MEASUREMENTS (PDFs)

Rectangular Desktops

Cubicle Desktops (Mojo Cube)

Organic Curve Desktop (Mojo Organic Curve)

Corner L-Shape Desktops

Organic Corner L-Shape Desktops (Mojo Executive)

Cubicle Corner L-Shape Desktops (Available only using Builder)

 

Desktop Surface Textures

For full details on our surfaces, please see our DESKTOP SWATCHES page. 

Woodgrains: All laminate woodgrain styles (American Oak, Weathered Oak, Obsidian Oak) have a textured woodgrain surface. A mousepad is recommended as well as a notepad for writing. 

Weathered Oak MojoDesk Desktop
American Oak Desktop Swatch MojoDesk
Obisidan Oak Desktop Swatch - MojoDesk

Sahara Stone and Classic White: Our Sahara Stone and Classic White style laminate has a textured, semi-smooth surface. A mousepad is recommended. 

Concrete Desktop Laminate Style Swatch - MojoDes

Matte Lux: Our solids of Black and Charcoal are our smoothest “soft-touch” desktop surfaces ideal for mouse tracking without the need for a mousepad or notepad for writing. 

Matte Lux Black Soft Touch Desktop Swatch - MojoDesk
Matte Lux Charcoal Soft Touch Desktop Swatch - MojoDesk

 

PlexiGuard Return Policy

PlexiGuard has a 30 Day return policy for unopened, unused pieces with the blue seal still on the shields. Return shipping cost will be customer's responsibility as well as measuring correctly for bracket size. 

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MojoDesk Return Policy | MojoDesk Warranty
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