15 Year Warranty

 

15 Year Warranty & 100 Day Free Trial

TL;DR MojoDesk Electric Adjustable Height Desk 15 Year Warranty: All surfaces, hardware, mechanical parts, and components, including motors and electrical components are covered for 15 Years from the date of purchase.  You also have a 100 Day Trial, Shipping covered both ways if opt to return for any reason.  

 

Return Policy

At MojoDesk, we want you to purchase without worrying about any potential hassle or cost of returning your desk if it is not a perfect fit for your needs. This is why we offer a 100 Day "Love Mojo" Promise. You can return for any reason.  We offer free shipping and free returns. We will cover the cost of shipping both ways in the US (Lower 48). Just reach out and we will send you return labels.  How can we do this? Because we know you'll love it!

 

MojoDesk Made in Colorado

15 Year Warranty 

We want you to know that deciding to go with MojoDesk is the smart choice, and that we back our top-rated standing desk with a 15 Year Warranty*.

MojoDesk is sustainably made in ColoradoWe are confident about the performance of our electric height-adjustable desks and we want you to feel secure knowing that we’ll work with you to resolve any issues if anything does happen. 

Electric Height-Adjustable Desks: All surfaces, hardware, mechanical parts, and components, including motors and electrical components are covered. 

In short, if your electric height-adjustable desk stops working correctly, we will make it right from the date you order, for 15 years.  This warranty is expressly for the desks themselves listed below and all sizes, colors, and shapes configured using our 3D Desk Bulder. The warranty for other products (example: accessories, chairs.) are listed per product listing. If you have an issue, simply contact us at our Littleton, CO factory and HQ using our RMA Form, reaching out via chat, email us at info@mojodesk.com or call 800.297.6656. 

*The Warranty Period for our electric adjustable-height desks listed as "15 Year Warranty" lasts as long as you, the original retail purchaser, own the product. It is not transferable.

 

    Applicable 15-Warranty Products

    The 15-Year Warranty periods begins upon receipt of the applicable product by its original retail purchaser.

    15 Year Warranty (Desk Models)

    M2-C: Solo Cube

    M2-O: Organic Curve

     

     

    M2-L: 2 Leg Corner (Curved Sides, aka Executive)

    M2-LC: 2 Leg Corner (Straight Sides)

    M3-L: 3 Leg Corner

    15 Year Warranty (Desk + Accessory Bundles)

    The electric adjustable-height desks sold in these bundles are covered, the included accessories have their own warranty listed on their product pages. 

    PC Battlestation

    Mojo Gamer Pro

    adjustable standing gaming desk review of mojo gamer pro by IGN.com

    Mojo Workspace

    Mojo Bundle

    MojoDome (Desk + adjustable-height acoustical panels covered)

    Warranty Limitations

    Subject to the terms of this 15 Year Warranty, we warrant to you, the original retail purchaser, that all new MojoDesk electric adjustable-height desks purchased on May 16, 2024 and after will be free from defects in material or workmanship that affect your ability to operate the product as intended, and that are brought to our attention during the applicable 15 Warranty Period, as identified below. Warranty coverage from purchases made May 15, 2024 and prior is listed HERE.

    This warranty applies only to the original retail purchaser and is not transferable. This warranty does not cover any of the following, or any product defects or failures caused by any of the following:

    • misuse or abuse
    • modifications made by the user
    • failure to assemble, install, disassemble or maintain the products in accordance with product instructions and warnings
    • damage or marking of surfaces caused by sharp or foreign objects
    • damage due to relocation of products

    FINE PRINT

    SHIPPING COSTS:

    During the 100 DAY NO RISK period, returns, replacements, and shipping costs are paid by MojoDesk both ways in the US (Lower 48). 

    If you have paid for express shipping or additional shipping costs to ship to Alaska, Hawaii, or out of the country, those shipping costs are non-refundable. We will cover the cost of return shipping. 

    PART REPLACEMENTS:

    After the initial 100 DAY NO RISK period, refunds will no longer be available, part replacements for the same style, size, and color of product will be provided instead.

    Coverage on desktop surfaces exclude normal daily wear, damage caused by improper assembly, disassembly, or adding/removal of a 3rd party accessory.

    All our products are sold self-assembly.  Any labor costs for the intial setup or for replacement parts are the customer's expense. 

    SHIPPING DAMAGE POLICY

    While all items are packed carefully and "drop tested" to meet UPS and FedEx Ground standards, shipping damage can still occur during transit.  Please inspect all boxes in your order (desktop, frame, and additional accessories) upon receipt.  We will replace all items that incur shipping damage within 15 business days of receiving your items with the same style, size, and color. Please send a pictures of the damaged items using the form HERE.

    MEASURING AND DESKTOP SURFACE EXCHANGE POLICY

    All product exchanges covered under our warranty are for the same product size, style, and color. Please be sure to properly measure your room to make sure you have enough space as far as width, depth for movement in front of your desk and even the height of your ceiling for headroom when standing.  

    Any requests for exchanges for a desktop that are different sizes, shapes, or colors will have a cost for the full price of the desktop and associated shipping expense. 

    - Measuring error for desktop that is too large or prefer a larger size (examples: 48 inch to 60 inch or vice versa. For the 3-Leg Corner: M3-L desk, changing the size of left and/or right side)

    - Changing to a different style or shape  (example: cubicle rectangular to an organic curve rectangular, rectangular to our L-shape)

    - Changing to a different color or texture (example: woodgrain textured surface to Matte Lux soft touch or Sahara Stone to Charcoal)

    SIZE POLICY

    We have a detailed blog with standing desk room design ideas and downloadable PDF specs for all of our desk sizes. 

    Read: Will it Fit? Measuring for your MojoDesk

    All measurements for our desktops are provided in each product listings, our FAQ and below. 

    MEASUREMENTS (PDFS)

    RECTANGULAR DESKTOPS

    Cubicle Desktops (Mojo Cube)

    Organic Curve Desktop (Mojo Organic Curve)

    CORNER L-SHAPE DESKTOPS

    Organic Corner L-Shape Desktops (Mojo Executive)

    Cubicle Corner L-Shape Desktops (Available only using Builder)